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Jw Marriott Gold Coast Resort & Spa Surfers Paradise, Surfers Paradise

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05Feb2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

158 Ferny Avenue, Surfers Paradise, Australia, 4217

JW Marriott Gold Coast Resort & Spa, located in Surfers Paradise, Australia, boasts award-winning design and luxury accommodations with breathtaking views. The resort incorporates an on-property farm-to-table program, allowing chefs to use fresh, sustainable ingredients from the JW Garden. Its unique saltwater lagoon, recognized as Australia’s Best Hotel Pool 2021, adds to the remarkable experience. The resort stands out for its extensive range of guest activities and its ideal location near premier attractions.

Location

Situated in the heart of Surfers Paradise, the resort is conveniently located near prominent attractions, including the Gold Coast Convention Centre, Dreamworld, and Sea World. The resort offers easy access to public transportation options, including a nearby light rail station. Guests can explore the vibrant atmosphere filled with cafes, restaurants, and entertainment venues in the surrounding area.

Rooms

The resort offers 215 Ocean and Mountain View spacious guestrooms, along with 23 suites featuring floor-to-ceiling windows that fill each room with natural light. Guests can choose from plush king or double bed configurations and enjoy state-of-the-art electronics, a Nespresso coffee machine, and high-end bathroom amenities. Suites feature oversized bathtubs and separate living areas for added comfort.

Eat & Drink

Dining options at the resort include five restaurants and bars showcasing a variety of cuisines, from authentic Japanese to fresh seafood. Guests can enjoy a buffet breakfast or order from an à la carte menu, all enhanced by warm and naturally inspired service. Signature dining venues include Citrique and Misono, known for their exquisite offerings and vibrant atmospheres.

Leisure & Business

The resort features an award-winning saltwater lagoon with waterfalls, sandy beaches, and colorful tropical fish, setting the stage for relaxation and family fun. Guests can partake in unique activities such as snorkeling, daily fish feeding, and culinary cooking classes. Additionally, the Spa by JW offers express treatments and an inviting lounge for relaxation.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Double Room
Max:
4 persons
42 m² 
Bed options:
2 Double beds
Mountain view
Shower
Coffee machine
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Double Room
Max:
4 persons
42 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Executive One-Bedroom Corner King Suite
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Surfers Paradise4000 ft
Airports
Gold Coast (OOL) 14.6 mi
Brisbane (BNE) 53.8 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Hiking
  • Cycling
  • Golf course
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Game room

Spa & Leisure

  • Saltwater pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

158 Ferny Avenue, Surfers Paradise, Australia, 4217
Map view
158 Ferny Avenue, Surfers Paradise, Australia, 4217
Nearby
Parks
Macintosh Island Park
1800 ft
Mecure Hotel Ocean Blue Resort 122 Ferny Ave Surfers Paradise
Paradise Resort Gold Coast
1800 ft
122 Ferny Ave
Planet Chill Ice-Skating Rink
1800 ft
Admiralty drive
Ewan Batt Park
1800 ft
Restaurants
Citrique Restaurant
400 ft
158 Ferny Ave JW Marriott Gold Coast Resort & Spa
Misono Japanese Steakhouse
500 ft
158 Ferny Ave Level 3
Chapter & Verse bar and lounge
400 ft
158 Ferny Ave at Surfers Paradise Marriott Resort & Spa
Flavours Restaurant
700 ft
138 Ferny Ave Australis Sovereign Hotel
Rhapsody Beachside
1200 ft
3440 Surfers Paradise Boulevard Ground floor
Koastal Kitchen
1200 ft
3400 Gold Coast Hwy Mantra Sun City
Imperial Palace Chinese Restaurant
1700 ft
Main
Zarraffa's
1500 ft
Cavell Mall
Bazaar
1900 ft
7 Staghorn Ave QT Gold Coast
Fixx Cafe
1500 ft
7 Staghorn Ave
Chiang Mai Thai
2100 ft
Crown Towers Resort 5-19 Palm Ave Crown Towers Resort

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the resort and would come back
Amazing ocean views
Exceptional customer service
Dated decor
Unengaging outdoor staff
8.4/10
Great
Rooms
7.7
Location
8.5
Service
7.7
Dining
6.0
Guest reviews
8.4/10
based on 15 reviews
9.0
9.0/10based on 1959 reviews
Jessica
United Kingdom, January  2025
9.0/10

I had an amazing stay at this hotel. The views were stunning, especially from the rooms with a great ocean view. The staff was fantastic and provided exceptional customer service, making me feel welcome. However, my room wasn't ready until almost 4 PM, which was a bit of a downside. Overall, it's a lovely spot that's definitely family-friendly with lots to enjoy.

Rooms
9.0
The rooms were very clean and spacious, accommodating my family of four perfectly. The ocean view from the balcony was just breathtaking.
Service
9.0
The service was very helpful and friendly, always attentive to my needs and making sure everything was perfect.
Location
10.0
The location was outstanding, just a short walk to a soft quartz sand beach, and surrounded by gorgeous landscapes, making it a true luxury haven.
Dining
8.0
The dining options were varied and offered great value for money, with some amazing meals that I couldn't get enough of.
Facilities
9.0
The facilities were fantastic, especially the grotto spa and waterfall area. It was a fun spot for both kids and adults alike.
Michael
United States of America, January  2025
7.2/10

The hotel offered a comfortable stay with friendly staff and a lovely atmosphere, especially with the chocolates that acknowledged our son's wedding. The location is nice and close to the beach, but it was a bit far from the main tourist spots, and the pool bar's early closing time was a letdown on weekends. The room I booked had a spectacular view, but I wouldn't recommend the double queen option for families. Overall, the experience had its ups and downs, but it was generally pleasant.

Rooms
7.0
I had a room with a spectacular view, which was lovely. However, I wouldn’t recommend the double queen room considering family needs.
Service
9.0
The service was fantastic, with the staff always welcoming us back to the hotel. They were very attentive and helpful throughout our stay.
Location
7.0
The location was nice, close to the beach, but a bit further than I expected from where we wanted to be, which made it slightly inconvenient.
Dining
6.0
The dining experience was okay, but I found the breakfast pricing a bit steep, especially for coffee.
Facilities
7.0
The amenities were decent, but the pool bar closing early limited some weekend fun.
Gertrude
United Kingdom, December  2024
7.8/10

I had a great stay at this hotel with its amazing ocean view and exceptional staff. The location is perfect, just a short walk to the beach and close to attractions. However, the hotel is starting to feel a bit dated, and the service staff outside could have been more engaging. Overall, I'd definitely return for the beautiful views and friendly service.

Rooms
8.0
My room was clean and tidy with an amazing ocean view, but I noticed it was starting to feel quite dated.
Service
7.0
The service was delightful overall. However, I did notice some staff outside not greeting or smiling, which was a bit of a letdown.
Location
10.0
The location is fantastic! It's just an hour from Brisbane airport and a quick stroll to a stunning beach, plus everything fun on the Gold Coast is within a short drive.
Dining
5.0
I only had a few meals at the hotel, and the breakfast was decent but not outstanding.
Facilities
9.0
The facilities were impressive, with a beautiful pool and spa area that I really enjoyed.
Amazing ocean views
Dated decor
Scarlett
United Kingdom, December  2024
6.2/10

The hotel has a beautiful view of the ocean and waterways from the balcony, but the rooms could use some updates. While the location is fantastic for access to the beach and local sights, the service in the dining areas is lacking, being expensive and often unfriendly. Overall, it’s a decent place if you’re looking for a relaxing spot but be prepared for a few inconveniences.

Rooms
7.0
The rooms are a bit dated but still offer a nice view of the ocean and waterways from the balcony.
Service
5.0
Service in the dining areas can be appalling, feeling rude and expensive at times.
Location
9.0
The hotel is in a great location, not too close to the noisy beach area but still accessible to the waterfront and local attractions.
Dining
5.0
Dining options are pricey and didn’t quite meet my expectations for value for money.
Facilities
6.0
The facilities have some nice features like a pool and easy beach access, but could use some overall better maintenance.
Sebastian
United Kingdom, November  2024
7.2/10

The hotel offers a stunning view from the top floor and has exceptionally clean rooms that are perfect for a family stay. The location is secluded yet conveniently close to local cafes, providing a relaxing atmosphere. However, the dining experience was a bit let down with a long wait and some disorganization. Overall, I feel like I got good value for money, but the service could sometimes feel overwhelming.

Rooms
9.0
The rooms were amazing, especially on the top floor with a gorgeous view. They were extremely clean and equipped with all the facilities we could possibly want, perfect for my family of three.
Service
7.0
The staff was super nice and welcoming, always friendly and helpful, but at times they seemed a bit over the top.
Location
8.0
The location is a teeny weeny bit away from the main marketplace, which makes it quiet and secluded. I really enjoyed walking around to local cafes.
Dining
5.0
Dining was a bit of a disgrace; there were long lines yet plenty of free seats. They definitely need to streamline this process to avoid the wait.
Facilities
7.0
The facilities were standard and met our needs, but nothing out of the ordinary impressed me.
Aiden
United Kingdom, November  2024
6.6/10

I had a lovely experience at the hotel. The rooms were generally clean and very welcoming, and we were pleasantly surprised with some chocolates for our son's wedding. However, the dining could use improvement, especially for breakfast, and the location wasn't as close to the beach as I expected, plus we had a few hiccups with service.

Rooms
8.0
The rooms were a nice surprise, clean and quiet, though we couldn't really see the sea from our window. They even printed some things for me which felt like a lovely touch.
Service
6.0
While some staff members were fabulous, the service wasn't always ideal as they continued with their system of cleaning rather than prioritizing rooms in need.
Location
7.0
The hotel is not far from the center and offers decent access to the beach without being too close to the noisy areas. It was a nice spot for some quiet relaxation.
Dining
5.0
The dining was underwhelming, especially the breakfast which felt pricey for what it offered compared to better experiences at other locations.
Facilities
7.0
The facilities were decent overall, yet I wouldn't say they exceeded expectations.
Carl
United States of America, November  2024
7.8/10

I had a mixed experience at this hotel. On one hand, the location is absolutely perfect—just an hour from Brisbane airport and a short walk to a stunning beach. The staff was incredibly friendly and attentive, making my stay more enjoyable. However, the rooms felt a bit dated, and the dining options left something to be desired. Overall, it’s a good place if you value location and service, but some updates are definitely needed.

Rooms
7.0
The rooms were a bit small and starting to show their age, but they were well organized and super clean.
Service
9.0
The service really made a difference; the staff was so lovely and took excellent care of us, even handling any issues with noisy neighbors promptly.
Location
10.0
The location is fantastic—so close to the beach and just a short drive to all the best restaurants and attractions on the Gold Coast.
Dining
5.0
The dining could have been better; the food quality wasn't great, which was disappointing considering the overall stay.
Facilities
7.0
The facilities were decent but felt like they needed a refresh; the pool area was nice but not exceptional.
Ron
United States of America, November  2024
6.6/10

The hotel is located in a convenient area, just a short tram ride to the heart of Surfers Paradise. While the rooms offered a stunning view of the beach, they felt quite small and overpriced compared to other places I've stayed. The service was a mixed bag; while some staff were friendly and helpful, unfortunately, there were instances of rudeness from others. Overall, it's a decent choice, but just be aware of the service inconsistency.

Rooms
6.0
The rooms were clean, but rather small for the price I paid, especially given that I had a Club room. I appreciated the beautiful view of the beach, but honestly, it wasn't clean enough for my standards.
Service
5.0
The service was hit or miss. Some staff were super friendly and helpful, which was great, but I did have a rough experience with one bar staff member who seemed rude and offhand.
Location
9.0
The location was fantastic, with the tram just one street away making it super easy to get to the beach or Cavill. I appreciated how convenient everything was.
Dining
7.0
The dining experience had its ups and downs. Although the food selection was really good and the meals themselves were delicious, the wait for a table was pretty frustrating, as there were plenty of free seats, but it took a while to get seated.
Facilities
6.0
The facilities were decent, but I felt like they could be maintained a bit better. It wasn't a luxury experience, which I expected given the rate.
Penelope
United Kingdom, November  2024
8.0/10

I really enjoyed my stay at this hotel, especially the friendly staff and the great location near the beach. The rooms were comfortable, but they could definitely use some renovation. Dining was good, but not quite worth the price for dinner. Overall, it’s a nice place with some room for improvement.

Rooms
7.0
The rooms were very comfortable and clean, but they are in desperate need of a renovation.
Service
9.0
The staff was mostly friendly and attentive, which really made the experience enjoyable.
Location
10.0
The location was perfect for us, just a short walk to the beautiful beach and close to many attractions.
Dining
6.0
The dining experience was nice, but I felt the quality of food could have been better, especially for the price.
Facilities
7.0
The facilities were decent, but could use some updates to enhance the overall experience.
Roland
United States of America, November  2024
8.0/10

I had a mixed experience at the hotel. The rooms were spacious, though I could hear staff conversations from my room. The service was outstanding, especially thanks to Samara, who went above and beyond to help us. The location was a little far from dining options, but the heated pool was a nice touch. The dining options were excellent, especially the seafood buffet, but I wished there were more breakfast choices. Overall, great service and dining, but a few areas could use improvement.

Rooms
7.0
The rooms were spacious, but there were some stains, and I could hear the catering staff talking from the front.
Service
10.0
The staff were incredibly helpful throughout our stay, and Samara was especially fantastic at accommodating our needs.
Location
6.0
The hotel was a bit away from central dining places, so it's best to have your own transportation if you want more options.
Dining
9.0
The dining experience was excellent, particularly during the seafood buffet, although I would have loved more varied breakfast options.
Facilities
8.0
The pool area was a highlight, particularly with being heated, making it enjoyable even in colder weather.
Molly
United Kingdom, November  2024
7.0/10

I had a mixed experience at this hotel. On one hand, the rooms were spacious and offered a great view of the pool, which was perfect for our family of three. However, the location was a bit further than we had hoped for, and the dining experience didn't quite meet our expectations. The staff was friendly, but I felt some areas could use improvement, particularly regarding maintenance.

Rooms
8.0
The rooms were reasonably spacious for a family of four and had a great view of the pool, making it ideal for us.
Service
8.0
The staff was friendly and helpful, always accommodating our needs with excellent housekeeping.
Location
7.0
The location was nice, although it was further from the main attractions than I would have liked.
Dining
5.0
I was a bit disappointed with the dining options as I expected more variety and quality.
Facilities
6.0
The facilities were decent, but some areas felt neglected and in need of maintenance.
Elliot
United Kingdom, October  2024
8.4/10

The hotel is in an excellent location, stunningly overlooking the Gold Coast skyline. The rooms are spacious and clean, with fantastic views that made our stay enjoyable. The staff were friendly and accommodating, and the pool area was nice. Still, it was a bit disappointing that the pool bar and service closed early, especially on weekends. Overall, I felt it was good value for money.

Rooms
9.0
The rooms were spacious, clean, and presented beautifully with tasteful decor, along with a wonderful view over the Gold Coast skyline.
Service
10.0
The service was exceptional from start to finish, especially with Carla, the efficient restaurant manager. The staff were always friendly and accommodating.
Location
8.0
The location is amazing, close to the beach and with a lovely atmosphere, although the pool bar closed too early.
Dining
7.0
The dining options were decent. The breakfast buffet was average, but the food in the Japanese restaurant was excellent.
Facilities
8.0
The pool area was good and well-maintained, but I wish it had extended hours.
Jack
United Kingdom, September  2024
6.8/10

The hotel has an excellent location, with a beautiful atmosphere that makes for a peaceful getaway. The rooms are charming but could really use some updating, as they feel a bit tired. The staff was mostly friendly, though there was one unpleasant encounter. The dining experience had its ups and downs, with great food options but some inefficiencies during busy times.

Rooms
7.0
The rooms had a nice, older style that was well maintained, but they looked a bit tired and could benefit from some refurbishment.
Service
7.0
Most of the staff were pleasant and friendly, which added to the positive experience, but I did have a negative encounter with one bartender who was quite rude.
Location
8.0
The location was amazing, offering a lovely atmosphere for relaxation, but some features need immediate maintenance to avoid looking tacky.
Dining
6.0
The food was great with lots of choices, but they need to streamline the seating process as I experienced long waits even when seats were available.
Facilities
6.0
The facilities were decent but definitely showing signs of age; I enjoyed some aspects, but they could use some freshening up.
Bobby
United States of America, July  2024
7.6/10

I had a great stay at this hotel, which had a fantastic location close to everything, making it easy to get around. The rooms were spacious, clean, and modern, providing a lot of comfort. However, the dining experience could use improvement, especially during busy times when it became chaotic. The staff was accommodating and helpful, although there were a few hiccups with service. Overall, I felt it offered good value for money, but a bit more attention to dining would enhance the experience.

Rooms
9.0
The rooms were spacious, very clean, and modern, which made for a comfortable stay.
Service
7.0
The staff were friendly and helpful, but there were instances of inadequate attention to cleaning, such as finding hair in the fridge.
Location
10.0
The hotel was in a fantastic location, with an enjoyable walk to nearby attractions.
Dining
5.0
The dining area got very busy and chaotic, especially during peak times, which was frustrating.
Facilities
7.0
The overall facilities were nice, but they could improve the dining options for a smoother experience.
Reese
United Kingdom, July  2024
7.6/10

I had a delightful stay at this hotel, enjoying the exceptional ocean view and very clean rooms. The staff members were fantastic, ensuring I feel well taken care of. However, I did notice that the room looked a bit tired and could use some updating. Overall, the location is perfect being close to the beach and other attractions, and I would absolutely come back again.

Rooms
7.0
The rooms were clean and tidy with an amazing ocean view, but they felt a bit tired and could benefit from some refurbishment.
Service
9.0
The staff was fantastic and provided exceptional customer service, making me feel welcomed throughout my stay.
Location
9.0
The location is great, just a short walk to an unbelievably soft quartz sand beach, and it's conveniently close to shopping and restaurants.
Dining
6.0
While the surroundings were beautiful, the dining experience was somewhat mixed with long lines during busy times that could be improved.
Facilities
7.0
The facilities were good, but some areas around the pool could use improvement for a more relaxing experience.
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Rooms and Guests2 Guests, 1 Room